If you ever used a Symbian S60v3 based device for some time, you sure noticed that sometimes when you want to install an application/game/theme you get some really unpleasant installation errors.
You will find below a list with the most common errors that may occur during the installation process and some hints on how to solve them.
Message: Certificate error. Contact the application supplier.
Hint: You may have tried installing unsigned application. Note that signing is mandatory S60 3rd Edition. You can use self-signed certificate or developer certificate from Symbian Signed to sign your application.
Message: Unable to install. Constrained by the certificate.
Hint: This message pops up when you attempt to install developer certificate in the unsupported device. The developer certificate from Symbian Signed can only be used in a limited number of devices. Remember that you have to send your IMEIs to Symbian Signed when requesting certificate. You cannot use the certificate in other devices that is not in your IMEIs list.
Message: Required application access not granted.
Hint: Check that your certificate can be used to sign all capabilities needed by your application. For example, if you use self-signed certificate, you can only sign basic set capabilities, i.e. NetworkServices, ReadUserData, WriteUserData, LocalServices and UserEnvironment. If your application requires one of the extended capabilities, for example SwEvent, you cannot sign it with self-signed certificate. In this case, apply for developer certificates from Symbian Signed.
Message: Unable to install a protected application from an untrusted supplier.
Hint: If you use self-signed certificate, make sure that your application uses unprotected UID, i.e. 0xA0000000 - 0xAFFFFFFF. If you use protected UID (0×20000000 - 0×2FFFFFFF) or legacy UID (0×10000000 - 0×1FFFFFFF), you will get this message.
Message: Unable to install.
Hint: This message may come up when your installation file (.sis/.sisx) copies files to other application’s private folder, i.e. \private\uid. Note that Symbian 9 introduces data caging concept, it means you don’t have access to other application’s private folder.
Message: Expired Certificate
Hint: Do this…
Set the phone date back by 7-8months..
Message: Update error
Hint: Uninstall any previous version of the application, then switch on/off the phone and install again
